Online Returns Page

Lodge an Online Return Request

We offer store credit for returns on full-priced items within 7 days of purchase.
As of the 27th of July, our returns policy has changed:

We offer store credit returns on all full-priced items if the following conditions are met:
- The item/s is in the same condition as when purchased
- The original Mutual Muse tag is still attached
- The return is initiated within 7 days of receiving the item/s
Are all of the above conditions met for your return?
Full name
Email address
Order number
You can find this in your order confirmation email
Pick-up date or date of delivery

DayMonthYear
Which item/s are you returning?
What is the reason for your return?
How would you like to return the item/s to us?
Please note that we do not cover return shipping costs
Once submitted, we will review and determine if your item is eligible for a return

Eligible returns will be refunded in full to an Online Gift Card or ConsignCloud account for use in-store.

We will be in touch within 1-2 business days

Thanks!
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Lodge an Online Return Request