Service Request Form

Service Request Form

If you are needing a technician to come out and assist with your printer, please complete this form. The FUJI FILM technical team may be able to assist over the phone if not in person. If there is travelling involved, they may charge a service fee/travel charge. FujiFilm will communicate this to you.
Enter Store Details
Please provide contact details of the person or persons responsible for liasing with the service technican.

The technican will attempt to call twice for any updates, so please provide a mobile and store contact numbre. If they are unable to get through and they are unable to leave a voicemail, they will not be able to provide an update on the progress of your request.
Contact Name*

First NameLast Name
Mobile Number*

Area CodePhone Number
Store Phone Number*

Area CodePhone Number
Store Name*
E-mail*
What are the best contact days for the store manager, so Fuji knows when to call
Please note: Serial Number, Model Number are required. Please note down and place near your computer for future ink orders and service requests.
What is your printer serial number*
Whats is your printer model*
What job were you performing when you experienced the issue?
EG: Photocopying, Printing from tray 2, what computer were you using
What tray what affected?
EG: Tray 1 jammed
Please describe your issue in detail
What troubleshooting have you tried so far?
Upload/attach any images etc

Browse Files

Cancelof
**Please allow 24-48 hours for FujiFilm to review and respond.
Should be Empty:

Service Request Form

Enter Store Details