As your virtual HR, I'm excited to share with you our new Virtual Assistant Evaluation Assessment. It's been thoughtfully designed with the most essential aspects of VA performance in mind. We've taken into account everything from technical capabilities to communication skills to ensure a comprehensive review of our dedicated virtual assistant's service to your business.
Our aim has always been to bring warmth and efficiency into your work environment. In line with this, we've created this Evaluation Sheet as an opportunity for open communication and continual improvement.
We truly value your feedback and the score you provide will be an essential tool for us to ensure that our service is the best it can be. Your satisfaction is our ultimate goal, so if the total score falls below 80, it's a clear signal for us to have a heart-to-heart conversation. We will sit down together, address any issues that might have arisen, and ensure that we find the best possible solution moving forward - even if this means discussing the potential for a VA replacement.
Thank you for your continued partnership and for helping us make our services better each day.
P/S: Please take 2 mins to do the evaluation sheet every month for us to provide you with excellent service!
Warmly,
Phyllis Song