Customer Survey
Please take a moment to fill out this survey
Customer Information
What is your business name?
*
Phone number (Telegram)
*
What kind of products do you sell?
*
How long have you been selling?
*
Less than 1 year
1 year - 2 years
2 years - 3 years
More than 3 years
Do you have a physical store or sell online?
*
Yes, I have a physical shop
No, I just sell online
What kind/type of packaging do you use the most?
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Cardboard Box
Paper Box
Paper Bag
Plastic Bag
Others
Do you like your current packaging?
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Yes
No
Not really, I want to change to use something else instead
Why you like or dislike it?
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Current ordering experiences
Where do you purchase your packaging from?
*
Supplier in Cambodia
Factory in Cambodia
Supplier/Factory in China
Others
If possible, Can you tell us where/who do you purchase your packaging?
Are you satisfied with your current ordering process?
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Yes
No
Not really, I want to change it sometimes
Have you ever used custom packaging before?
*
Yes
No
What kind of packaging did you customize and how was your experience with it?
*
Do you want to try using it?
*
Yes
No
What problems do you face when buying packaging?
*
What is the budget range for your current packaging?
*
0.1$ - 0.3$
0.3$ - 0.5$
0.5$ - 1.00$
more than 1.00$
What matters most to you in product packaging?
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Price
Quality
Sustainability
Other
Back
Next
Online ordering experience
How familiar are you with ordering on a website or app?
*
Good
Not good
I don't know how to order online
What website do you often use or buy from?
*
How do you feel if we can connect you to packaging supplier/factory instead of ordering from packaging retailer?
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1
2
3
4
5
Have you ever compared quotations from different suppliers before you place an order?
*
Yes
No
What is the criteria you use to rank suppliers?
*
Price
Quality
Sustainability
Other
How frequently do you purchase packaging ?
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Once a month
Once for 3 months
Once for 6 months
Once for 1 year
Other
How many pieces per time?
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100 - 500
500 - 1000
1000 - 3000
> 3000
Digital Solution Survey
If we offered a digital solution for the packaging industry that lets you easily design your own packaging and receive quotes from multiple suppliers simultaneously, would you use it?
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Yes
No
Why or why not?
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Your opinion
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