• Swim Safer Issues

    Customer
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    Thank you for bringing the "Swim Safer Issues" to our attention. We are actively working on addressing your concerns and will update you at the earliest opportunity. Your understanding and patience are deeply appreciated!

    We're thrilled to share an update regarding our customer support enhancements: we've introduced new routing numbers for our hotline to serve you better. Should you have any questions or require further assistance, please don't hesitate to call us at 6709 0018 or 90601817, or send an email to admin@swimmingcourses.sg.

    To track your case efficiently, please use this unique reference ID: https://form.jotform.com/240871070877462.

    Potential Reasons for Certificate Download Issues:

    1. Incorrect entry of Date of Birth or Birth Certificate Number.
    2. Submission under the incorrect Swim Safer stage.
    3. Incomplete Swim Safer Theory Test (a minimum score of 85% is required).

    We sincerely appreciate your cooperation and ongoing support.
     
     
     
     

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