Casely Power Pod Claim

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Please provide the name or email address of the person who gifted you this item so we can verify the order.

What's your Amazon order number? If unknown, write "n/a" and click "Lookup order" to proceed
What's your order number? Do not include '#' (ex. 12345) If unknown, write "n/a" and click "Lookup order" to proceed
IMPORTANT: If you make any changes to the order number (like adding -2), make sure to click ‘Lookup order’ again to verify. Your order won’t be recognized unless you hit the button after every edit.
What's your order number? (ex. 12345)
If unknown, write "n/a" to proceed
Please Note: Missing information, such as the order number or purchase date, may delay the approval of your claim. The more details you provide, the faster we can process it.
Purchase Date
Autofilled from order data
Purchase Date (if known)

MonthDayYear
I need to submit a claim for multiple Power Pods from the same order
Multiple Power Pod Claims
Please Note: Since there are multiple Power Pods associated with your order number, you will need to submit a separate claim for each Power Pod in order to receive multiple replacements.

When submitting additional claims, add a dash followed by the claim number to the end of your original order number. For example:
- Claim #1: 12345
- Claim #2: 12345-2
- Claim #3: 12345-3
- (and so on)
This ensures each claim is processed correctly.
I understand
Block Multiple of same order number

Attach a photo of your Casely Power Pod's back side, showing the model number

Model number should be E33A (Example image below)
Please verify the model number on the back of your Power Pod:
Upload Back Image*

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Attach a photo of your Casely Power Pod's front side with the requirements written in permanent marker

(Example image below)
IMPORTANT: Your claim will only be approved once you've written the following on the front of your Power Pod in permanent marker:
1. "RECALLED"
2. Today's Date (MM/DD/YY)
3. Claim number
  - If this is your first claim, write "#1"
  - If this is your second claim, write "#2"
  - and so on
NOTE: Do NOT use tape. The information must be written directly on the Power Pod in permanent marker to be eligible for a replacement.
Upload Front Image*

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Multiple Power Pod Claims