Returns and Exchanges

Returns and Exchanges

Howzit! Please fill the form in and Natasha will be in touch by email!
Order number*
4 digits, will have a # in front: e.g. #6421
Your Name*

First NameLast Name
Contact Number*
Please enter a valid phone number.
Email*
example@example.com
Return or Exchange?*

Exchange a garment for a different size or colourReturn a garment and get a refund
Please click here to pay R198 for the courier. Please use your email address, and don't forget to complete and submit this form!
Courier method (our courier cost is R99 per direction)*

Braai Broekies must organise the courier, and charge me (R99 x 2 = R198).
If you are looking for a refund or exchange because your garment is defective, we will not charge you a courier fee.
What would you like to return? Please tell us why!*
If you are making an exchange, which garment would you like us to send you
please don't forget to complete the previous block which lets us know which item you are returning
Address (used for delivery and collection)*

Street number and name

Suburb

CityProvince

Postal / Zip Code
Frequently Asked Questions

Can I use Pudo lockers for exchanges or returns?
Unfortunately we do not facilitate Pudo lockers

Why am I being charged two delivery fees for one exchange?
We need to book two shipments: one for delivery, and one for collection. The courier is not able to collect a garment if they are unsure of where it must go. To this effect, a collection and return will likely not happen at the exact same time.

I am making an exchange, and my garment has been collected. How long until my new garment is delivered?
We dispatch your new garment once we receive your previous one. It may take up to 10 working days for the exchange process to complete.
Please upload an image of your defective garment

filetypes: jpg, jpeg, png
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