Keep the Momentum Going: Share Your Experience
We value your time and your opinion
How often do you register for events in a year?
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1-2
3-5
6+
What device did you use to register for the event?
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Mobile device
Laptop/PC
Tablet
How easy was the registration process?
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Very easy
Easy
Neutral
Difficult
Very Difficult
How long did it take you to complete the registration?
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Under 5 minutes
5-10 minutes
Over 10 minutes
Which part of the registration process were frustrating? (Select all that apply)
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Creating/logging into an account
Too many or repetitive questions
Unclear pricing or fees
Add-ons (shirts, photos, donations)
Payment or checkout issues
Poor mobile experience
Unclear event information
Confirmation or follow-up emails
No issues
Did you feel confident your registration was successful after payment?
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Yes
Somewhat
No
Was all the information you needed available during registration?
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Yes
Mostly
No
If No, what was missing?
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After attending the event, did you want to be seen or recognized as a participant?(e.g., photos, name in results, social media, leaderboard, finishers list)
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Yes
No
Neutral / No preference
If yes, how would you prefer to be seen? (Select all that apply)
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Event photographs
Name in results/leaderboard
Social media posts
Live displays during the event
Post-event recap or email
Other:
If visibility features were bundled into the registration or processing fee, how much extra would you be willing to pay?
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PHP 50
PHP 75
PHP 100
PHP 125
PHP 150
In your opinion, what was the most frustrating part of the registration or post-event experience?
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What one improvement would most improve the event registration experience?
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Do you remember how much extra you paid on top of the race fee?
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How did you feel about that extra fee?
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Expensive
Fair
Affordable
Are you usually the one who registers your running buddies for fun runs? If yes, what do you think registration platforms could improve?
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What do you think is a fair processing fee?
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If registration were simpler or cheaper, what would matter more to you?
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Speed
Price
Trust
Anything you wish registration platforms did better?
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Aside from event loots, what other things/benefits you wished were included or added?
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Submit
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