Embroidery Service Intake Form
Please fill out this form to provide your details, order specifics, artwork files, and acknowledge our policies for a smooth embroidery process.
Customer Information
Customer Name
*
Business/Team Name
Email
*
example@example.com
Phone Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Order Information
Garment/Item Type
*
Please Select
T-Shirt
Polo Shirt
Hoodie
Sweatshirt
Jacket
Hat/Cap
Tote Bag
Uniform
Other
Size
Please Select
XS
S
M
L
XL
XXL
Garment Colors
*
Please Select
Black
White
Gray
Navy
Red
Blue
Green
Yellow
Pink
Purple
Item Source
*
Customer-supplied items
Shop-sourced items
Not sure yet
Decoration Method
*
Embroidery
DTF
Embroidery Removal Service
Please Select
Single Name Removal (up to 4") — $35
Large Name Removal (4–8") — $50
Extra Large Name Removal (8+") — $65+
Small Logo Removal — $75
Medium Logo Removal — $125
Large Logo Removal — $175+
Full Jacket Back Logo Removal — $250+
Complex / High-Density Logo Removal — $75/hr, quoted individually
Desired Turnaround
*
Please Select
Standard
Rush (1-3 business days)
Expedited (4-7 business days)
Artwork and Files
Logo Upload
*
Upload a File
Drag and drop files here
Choose a file
Cancel
of
Artwork Upload
Upload a File
Drag and drop files here
Choose a file
Cancel
of
Inspiration Image Upload
Upload a File
Drag and drop files here
Choose a file
Cancel
of
Additional Notes / Instructions
Embroidery-Specific Questions
PRICING FOR ALL ITEMS IS A PER 1000 STITCH COST 3$ / 1000 STITCHES For complex designs with more than 3 color changes, the price increases to 3.50$ per 1000 stitches. Designs with 10 or more colors are 4$ per 1000 stitches. Logo Digitizing 25$ - 75+$ (Depending on Complexity) If your design has never been embroidered in our shop before, it must be converted into a stitch file. We have a one-time digitization fee and your file is saved for future orders.
Design Size
Please Select
Small design = Roughly 5000 stitches
Chest designs =Roughly 7500 stitches
Large/detailed designs = Roughly 25000 stitches
Quantity
Number of Colors
Please Select
1
2
3
4
5
6
7
8
9
10
Design Previously Embroidered in Shop
Yes
No
Digitization Complexity
Low - $25
Medium - $50
High - $75
N/A
Embroidery Location Details
*
Left Chest
Right Chest
Sleeve
Back
Front
Hat Front
Hat Side
Other
Pricing, Acknowledgments, and Disclaimers
Pricing Logic: All items are priced per 1000 stitches. $3 / 1000 stitches by default; if Number of Color Changes > 3 then $3.50 / 1000 stitches; if Number of Colors >= 10 then $4 / 1000 stitches. A one-time Logo Digitizing fee of $25 - $75 applies if your design has never been embroidered in our shop. The Preliminary Estimate will show a breakdown of stitch cost, digitization fee (if any), and rush fee.
Customer-Supplied Garments Disclaimer — Acknowledgment
*
I understand the disclaimer.
Rush Fee Acknowledgment
*
I acknowledge the rush fee and additional charges may apply.
Deposit Policy
“Production will not begin until the 50% deposit invoice has been paid.”
Turnaround Time
“Standard turnaround time is approximately 7–10 business days after deposit payment and final design approval.”
Customer-Supplied Garments Disclaimer
“Due to the nature of commercial embroidery equipment, there is a small risk of damage to customer-supplied garments during production. While every precaution is taken, Old Line Stitch is not responsible for replacement of customer-provided items damaged during embroidery.”
Preliminary Estimate Disclaimer
“Quotes generated through this form are preliminary estimates only. Final pricing may change based on stitch count, garment selection and sourcing, artwork complexity, digitization requirements, or order revisions.”
Embroidery Removal Disclaimer
“Please note: Embroidery removal may leave permanent marks or damage to the item. By approving this work, you acknowledge and accept these risks.”
Estimated Deposit Due (50%)
*
Estimated Subtotal
*
Submit Request
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