Term 4 runs from August 3rd to October 11th

 STUDIO RULES DURING CLASS

1. students that are more than 10 minutes late to class will be turned away for safety reasons. This especially goes for higher level students as skills require extensive warm ups.
2. Students are not to instruct other students on how to perform pole levelled skills unless they are being trained as a teacher. Teaching someone a move that they are not ready for can result in injury
3. Students are not to comment negativly on other students appearance or bodies. The Pole Park have a zero tolerance policy when it comes to bullying. The Pole Park have the right to cancel your memberhsip and or class passes with no refund if you are found to be in breach of this policy.

CLASS CREDITS

1. each membership has an allocation of Class credits

1 Class Per Week = 2 Class Credits, 2 Classes per week = 4 Class Credits, 3 or more Classes Per Week = 6 Class Credits

2. Class credits do not roll over from one term to another. The credits are only valid for the current term listed on this sign up form.

3. Class credits can be used at any time for members who pay upfront. Weekly payers will have access to all of their class credits from the start of week 3

4. Class credits are used towards vacant spots in scheduled classes so all bookings made using class credits are final. There are no echanges or refunds.

MEMBERSHIPS

Upfront Memberships

Cooling Off Period: There is a 48 hour cooling off period on all Pole Park sign ups. A full refund can be issued within this 48 hour period and only within this period & Only for classes that have not sold out. This is pending no products have been used. 

Weekly Memberships & Direct Debits

1. All memberships are signing up to a locked in 10 week term/ Remainder of the term.
2. Weekly Memberships are paid 1 week in advance.
3. Falling 2 payments behind will prohibit you from attending class until payment is caught up.
4. Students that consistently fall overdue will no longer have the option to sign up to a direct debit payment in future terms and will need to pay the upfront membership option.
5. memberships can be canceled if a student becomes injured inside the studio and can not participate. A Doctors Certificate will need to be issues to claim a rcredit for upfront payments or weekly membership cancelation. An incident report must be done before leaving the studio after injury to be eligable for a membership cancelation.
6. If an injury occurs outside of the Studio, students will need to complete their membership payments as scheduled. No Exceptions. Partial Payment credit may be applied for future terms on a case by case basis. The Pole Park has the right to refuse partial credits for injuries occured outside of the studio.
7. Cancelling your membership due to over commitment or changes in work roster does not mean that payments will stop and does not make a student eligable for a refund. All memberships are locked in for the duration of the term. Some changes to your scheduled class can be made to accomdate and change in availability
8. Unpaid weekly membership payments will be sent to ACTIVE DEBT RECOVERY. Failure to pay the agreed term payments with The Pole Park & or Active Debt Recovery will result in a sumbission to small claims court
9. All cancelations / Terminations initiated by a students choice or behaviour will result in any future memberships needing to be paid upfront

Overdue Process

- Reminders are sent via email when a weekly payment falls overdue

- When 2 payments are overdue an SMS is sent to let you know you have 2 outstanding payments and you wont be able to come to class until there is at most 1 payment overdue

- At the end of the term, members with outstanding payments will be issued a total final invoice with a 14 day due date from issue date. Failure to pay the outstanding amount will result in 3rd Part Debt recovery and potential a submission to small claims court  

HOW TO BOOK!

Step 1. 

Chose how you would like to pay your membership.

Step 2.

Select what level of membership you want to do.

Step 3. 

Select the Class/classes you would like to lock in each week

Step 4. 

use the voucher displayed after you select your membership

Step 5.

Confirm your balance matches the $$ value for the membership you are signing up to then pay & submit.