Window Cleaning Industry Census
Share quick, anonymous answers about your business, operations, marketing, and pay—takes about 2 minutes.
Business Profile
Province/State
Years in Business
*
Under 1
1–3
3–7
7–15
15+
Customer Base
*
Solely residential
Solely commercial
Mostly residential
Mostly commercial
Roughly half-half
Number of Employees
Service Type Offered
*
One-time jobs only
Recurring service plans only
Mix of both
Do you have a business partner?
*
Yes
No
Operations & Equipment
Equipment Method
*
WFP only
Mostly WFP some traditional
Half WFP half traditional
Mostly traditional
Traditional only
Equipment Brand Used
Please Select
Unger
Tucker
Ettore
Moerman
Gardiner
Other
Pricing Model
*
Please Select
Per-pane/per-window
Flat rate per job
Hourly rate
Square footage based
Other
Software/CRM Used
Please Select
None pen and paper
Spreadsheets
Service-specific CRM like Jobber/Housecall Pro
Custom-built system
Primary Booking Method
*
Phone calls
Online booking software
Text/SMS
Referral word-of-mouth
Door knocking
Winter Operations
*
Continue window cleaning year-round
Pivot to other services
Shut down/seasonal break
What services do you pivot to?
Please Select
Gutter/snow removal
Holiday lighting
Pressure washing
Solar panel cleaning
Other
N/A
Marketing
Rank ad strategies by success, most to least
Rank online ad platforms by success, most to least
Rank physical ad types by success, most to least
Marketing budget as % of revenue
*
0%
1–5%
5–10%
10–20%
20%+
Customer retention rate
*
Under 20%
20–40%
40–60%
60–80%
80%+
Best upsell or add-on service
Gutter cleaning
Gutter scrub
Pressure washing
Solar panel cleaning
Premium coating
Other
Labor & Pay
Technician/Sales Rep Pay Structure
*
Commission only
Salary only
Hourly Rate for Technician/Sales Rep
Please Select
Under $10/hr
$10–15/hr
$15–20/hr
$20–30/hr
$30+/hr
N/A
Commission Rate for Tech/Rep
Please Select
<10%
10–15%
15-20%
20%+
N/A
Safety & Outcomes
Recorded Injuries/Falls in Past Year
*
Annual Revenue
*
Under $50K
$50K–150K
$150K–500K
$500K–1M
$1M+
Net Profit ($)
Under $50K
$50K–150K
$150K–350K
$350K–700K
$700K–1M+
Net Profit Margin
*
20–40%
40–60%
60-80%
80%+
Hours worked per week, owner/operator
*
Biggest Growth Bottleneck
*
Please Select
Lead generation
Hiring & retention
Pricing/profitability
Scheduling/logistics
Customer retention
Other
Job Satisfaction
*
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Submit
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