Galaxy S26 Ultra Camera Condensation Issue, Are You Facing This Too?
Share your report so we can compile cases from affected owners and support escalation guidance.
Purpose of this form: I am a fellow Galaxy S26 Ultra user who faced a camera fogging/condensation defect on two units. I'm collecting reports from other affected users to understand how widespread this issue is, gather supporting evidence, and if enough of us are affected, potentially pursue a joint escalation with Samsung, consumer forums, and other platforms. I may also be able to share guidance based on my own experience.
Full Name
*
First Name
Last Name
Email
*
example@example.com
Mobile Number
*
Please enter a valid phone number.
Format: (000) 000-0000.
Are you experiencing camera fogging/condensation on your Galaxy S26 Ultra?
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Yes
No
When did you first notice the issue?
City
Country
Order/Purchase date if known
Have you contacted Samsung support about this?
Yes
No
These details help us identify patterns — for example, whether the issue is linked to specific storage variants, colors, or manufacturing batches.
Additional details / describe the issue
Did Samsung fix the issue for you?
Yes - fully fixed
Partially fixed
No - not fixed
Samsung denied the issue
Haven't contacted Samsung yet
How old is your device?
e.g. "2 months"
How long after purchase did you first notice the fogging/condensation issue?
Would you like to connect with me on a call, WhatsApp, or email? If enough of us come together, we can file a joint complaint with Samsung, on the consumer forum, and other platforms. There's strength in numbers.
Yes
No
Preferred mode of contact
Call
WhatsApp
Email
Upload any photos or videos showing the issue (or paste links to them)
Upload a File
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Links to photos or videos
Do you have any other proof of official conversation with Samsung about this issue? (e.g. emails, chat transcripts, complaint/case numbers, screenshots)
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Details of official conversation proof
Storage variant of your device
256GB
512GB
1TB
Color of your device
Pink Gold
Silver Shadow
Special Colour
Sky Blue
White
Cobalt Violet
Black
Manufacturing Date
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Month
-
Day
Year
2 digit month, 2 digit day, 4 digit year
Date
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