The standard fee is $50 for a new FMLA, disability, or employment-related form-completion request. A recertification, extension, or materially new request may require a new fee. GNI will review coordinated packets and confirm any additional charge before collecting it. Payment is required before substantive form processing begins, unless an approved exception applies.
The standard fee is non-refundable once form review begins, even when the provider cannot support the requested certification or an office visit is needed. This fee is paid for review and completion work; it does not purchase a particular medical opinion. We do not automatically charge again for additional information on a pending request, correction of a GNI error, or a copy of an already completed form. If the request involves new clinical work, we will explain the applicable fee before collecting it.
Standard processing is generally 7 to 10 business days after payment and all required information are confirmed. An appointment, missing information, or third-party clarification may affect timing. Your provider determines the medically supported answers; your employer or benefits administrator determines leave or benefit approval.
Expedited processing is not guaranteed. An additional $50 applies only if GNI accepts the expedited request and communicates a target date. We will not automatically charge a rush fee because the deadline is close.