Welcome to Bay Carbon Inc. Customer Satisfaction Survey
Please take a moment to evaluate your most recent experience. Our goal is to provide our customers with the highest quality graphite parts.
Company Name:
Address:
City:
State:
Zip Code:
Name: (optional)
E-mail: (optional)
On time Delivery:
Very Satisfied
Satisfied
Neither satisfied nor unsatisfied
Unsatisfied
Very Unsatisfied
Ease of Ordering:
Very Satisfied
Satisfied
Neither satisfied nor unsatisfied
Unsatisfied
Very Unsatisfied
Product Quality, Performance, Reliability:
Very Satisfied
Satisfied
Neither satisfied nor unsatisfied
Unsatisfied
Very Unsatisfied
Responsiveness to your needs:
Very Satisfied
Satisfied
Neither satisfied nor unsatisfied
Unsatisfied
Very Unsatisfied
Response to Problems, Complaints & Suggestions:
Very Satisfied
Satisfied
Neither satisfied nor unsatisfied
Unsatisfied
Very Unsatisfied
Cost Requirements:
Very Satisfied
Satisfied
Neither satisfied nor unsatisfied
Unsatisfied
Very Unsatisfied
Overall Performance:
Very Satisfied
Satisfied
Neither satisfied nor unsatisfied
Unsatisfied
Very Unsatisfied
Please provide any additional comments regarding our product and support in the future.
Nonconforming Processes & Product:
Customers Complaints:
Supplier Issues:
Thank you for taking the time to fill out this survey. We appreciate your feedback!
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Form Rev: 8/21/2016
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