Roadside Assistance Survey

Roadside Assistance Survey

Please complete this short survey about Roadside Assistance. It happens to all of us from time to time: Our car breaks down, our car won't start, we locked our keys in the car, we ran out of gas, the tire goes flat, or we need a tow to the repair shop. We'd like to ask you a few questions about the last time when you've needed Roadside Assistance, how you found someone to help you and what's important when choosing someone to help. Thank you for completing this short survey!
Name*

First NameLast Name
Email*
example@example.com
Phone Number*

Area CodePhone Number
Who is your current Roadside Assistance Provider?*
How many drivers are in your Household?*

1 Driver2 Drivers3 Drivers4 Drivers
Which of the following has EVER happened to you? (Check all the boxes that apply)*

Towing a disabled vehicleFlat TireDead BatteryRan out of fuelLocked out of car
If you unexpectedly needed Roadside Assistance tomorrow, who would most likely be able to help you?*

I'd call the Auto Club/ AAA- I'm already a memberI'd call a friend or family member to fix my car/bring me gasI'd use the phone book or smartphone to find a local tow serviceI'd flag down a Police Officer for helpI'd call my car dealer for Roadside AssistanceI'm not sure who I would call
What do you look for in a Roadside Assistance Company?*
When you need help you with a car breakdown, what is most important to you in choosing who to call for help?*

Someone who will charge me a fair priceSomeone who I can trustSomeone who I do business with nowSomeone who accepts Mastercard for payment
What year is the vehicle you are driving now? (Note: If you have more than one vehicle, answer based on the vehicle you are MOST likely to regularly)*

Model Year 2010-2017Model Year 2000-2009Model Year 1990-1999Older than 1990
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Find out why over 7 million people choose MCA as their Roadside Assistance Company!
To become an associate sign up here: https://motorclubcompany.com/associate/camry/career4

For any additional question email: Stewacaj@uni.edu
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