PAYMENT POLICIES
METHOD OF PAYMENT
Payments for MetaMovements Cultural Connections Travel Programs can be made by check (institutional, certified, personal), money order, credit card or online services. If you make payment by CREDIT CARD, a 3% NON-REFUNDABLE processing fee will be added to your invoice. This fee is assessed by the credit card processor NOT MetaMovements. If you would like to avoid the processing fee, please feel free to send payment via check or money order or online service (Venmo, Zelle)
All invoices will be sent via email by our vendor, please be on the lookout in your junk or SPAM folder in case it's delivered there.
DEPOSIT POLICY
MetaMovements Cultural Connections Travel Programs deposit is $500 (NON-REFUNDABLE) and required to hold your spot in the program. You are also welcome to pay the full program cost in advance of the final payment deadline.
CANCELLATION, CHANGE & REFUND POLICY
Requests to change or cancel MetaMovements Cultural Connections Travel Programs must be made in writing and sent via mail, fax or email. MetaMovements must confirm receipt of the traveler's cancellation/change notice for the request to be valid.
MetaMovements Cultural Connections Travel Programs are subject to charges or modification fees should you cancel or change your trip for any reason:
Cancellation Policy & Fees
If your notice is received:
60 days or MORE from departure date: FULL Refund LESS your deposit ($500) & any applicable fees (i.e. credit card processing).
30-50 days from departure date: 50% REFUND of your program LESS your deposit ($500)
29 days or LESS or less before departure: NO REFUND
Change Policy & Fees
Should you need to alter your trip for any reason, MetaMovements will assess a change fee of $75 + any difference in trip cost (if applicable). In the case of modification, it MAY be possible (but not guaranteed) to forward a portion of your deposit to a future program. All deposit forward requests will be evaluated on a case by case basis to determine the potential amount of a future travel voucher. The new travel program must be taken/completed within 1 calendar year from date of cancellation trip modification date.
IMPORTANT NOTE
The above charges do not include cancellation or modification charges imposed by airlines for any connecting flights to/from your point of departure to your final destination. MetaMovements is NOT responsible for any charges incurred if you miss your flights.