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Agent Instructions

Create Agent

Agent Instructions

Define how your AI Agent interacts with users by setting its conversation style. Whether it acts as a friendly guide, a knowledgeable assistant, or a patient problem-solver, you can shape its approach to create natural and engaging interactions.

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  • AI Agents Features
  • Conversations Category
  • Agent Instructions

Set clear instructions for your AI agent to guide its behavior and responses in any scenario. Ensure accurate and reliable communication by defining how your agent prioritizes and engages with users.

Tailor Your AI Agent's Communication Style

Customize your AI Agent’s conversation style—whether it’s an engaging companion, a professional consultant, or a supportive guide.

User Guide

Choose a Conversation Style

Customize how your AI Agent addresses specific questions and scenarios to align with your business goals. By setting clear instructions, you ensure users receive the most relevant and accurate responses every time. For example,

  • Set polite response templates for customer complaints.
  • Define detailed answers for technical product inquiries.
  • Configure brief and casual replies for promotional campaigns.
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Ensure Adaptive and Context-Aware Responses

Create a unified voice by standardizing your agent’s tone, style, and approach for every interaction. This helps to build brand trust and offers users a reliable experience. For example,

  • Use a friendly tone for welcome messages.
  • Ensure formal language for corporate clients.
  • Maintain casual interactions for a younger audience.
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CATEGORIES
  • Introduction14
  • FeaturesGet Started 6
  • FeaturesChatbot 6
  • FeaturesConversations 5
  • FeaturesCustomer Support 4
  • FeaturesLive Chat 2
  • FeaturesPhone Agent 5
  • FeaturesVoice Agent 4
  • FeaturesForms 3
  • FeaturesActions 4
  • FeaturesTools 20
  • FeaturesIntegrations 7
  • FeaturesMultichannel Support 13
  • FeaturesEnterprise 3
  • FeaturesSecurity 4
AI Agents Features
Conversations
Agent persona
Learn More: Agent persona

Agent persona

Design a distinctive personality for your AI Agent using the role and conversation style settings.

Tone of voice
Learn More: Tone of voice

Tone of voice

Adjust your agent’s tone to match your brand and engage your users in a way that aligns with your business needs and goals.

View and manage conversations
Learn More: View and manage conversations

View and manage conversations

Easily view, manage, and track all of your agent’s conversations in one central place.

Agent Instructions
Learn More: Agent Instructions

Agent Instructions

Define how your AI Agent interacts with users by setting its conversation style. Whether it acts as a friendly guide, a knowledgeable assistant, or a patient problem-solver.

Translations
Learn More: Translations

Translations

Allow users to chat with your agent in their native language, improving accessibility and engagement.

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