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Open by default

Create Agent

Decide When Your Chat Area Appears

Take control of how your chatbot engages visitors from the moment they land on your site. With our "Open by Default" feature, you decide if the chat area appears immediately, after a brief delay, or only when the user clicks the avatar. This flexibility lets you create the perfect balance between proactive engagement and a non-intrusive browsing experience.

 

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  • AI Agents Features
  • Chatbot Category
  • Open by default

Enhance user interaction by choosing when your chatbot's conversation window should be visible. Whether you want it open by default for immediate assistance or prefer a timed reveal, our feature adapts to your website’s flow and user expectations.

 

Customize Your Chat Window's Default State

Enhance user interaction by choosing when your chatbot's conversation window should be visible. Whether you want it open by default for immediate assistance or prefer a timed reveal, our feature adapts to your website’s flow and user expectations.

Chat Window

Always Open

Keep the chat section open as soon as visitors arrive, ensuring immediate access to assistance and boosting engagement from the start.

Timed Auto-Open

Schedule your chatbot to automatically open after a set interval (e.g., 5 or 10 seconds). This subtle delay helps visitors absorb your content first while still offering prompt support shortly thereafter.

Do Not Open Automatically

Opt for a minimalist approach where only the chatbot avatar is visible. Visitors can click the avatar to open the chat window at their own pace, creating a less intrusive experience.

User Guide
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CATEGORIES
  • Introduction14
  • FeaturesGet Started 6
  • FeaturesChatbot 6
  • FeaturesConversations 5
  • FeaturesCustomer Support 4
  • FeaturesLive Chat 2
  • FeaturesPhone Agent 5
  • FeaturesVoice Agent 4
  • FeaturesForms 3
  • FeaturesActions 4
  • FeaturesTools 20
  • FeaturesIntegrations 7
  • FeaturesMultichannel Support 13
  • FeaturesEnterprise 3
  • FeaturesSecurity 4
AI Agents Features
Chatbot
Greeting
Learn More: Greeting

Greeting

Make your AI Agent more approachable by customizing a greeting message to engage users instantly.

Open by default
Learn More: Open by default

Open by default

Indicate when the chatbot opens on your site — immediately, after a brief delay, or only when a user clicks on the avatar.

Pulsing effect
Learn More: Pulsing effect

Pulsing effect

Boost your chatbot’s visibility with our dynamic pulsing effect. This subtle animation surrounds your chatbot avatar and encourages interaction.

Position
Learn More: Position

Position

Integrate your chatbot into your website’s design by indicating where it should appear.

Embed your site
Learn More: Embed your site

Embed your site

Copy and paste the provided code to integrate your chatbot into your site. Just place it where you want it to appear

Preview
Learn More: Preview

Preview

See how your chatbot will look on your site before you embed it. Test everything — from design to functionality.

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