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Dialog start

Test your phone agent

Create Agent

Test a Call Before Going Live

Before deploying your AI-powered phone agent, it’s crucial to ensure it delivers smooth, accurate, and professional responses. With Jotform’s Test a Call feature, you can simulate real interactions, assess how your AI handles queries, and refine its performance before it reaches customers.

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  • AI Agents Features
  • Phone Agent Category
  • Test your phone agent

Ensure your AI Agent is fully prepared before live interactions. With test calls, you can evaluate responses, refine accuracy, and perfect tone to deliver seamless and professional conversations.

Simulate Real Conversations Before Going Live

Experience your AI Agent as a caller would—before it interacts with customers. By running test calls, you can verify how it responds, detects intent, and adapts to different inquiries.

Test Call

Adjust Tone & Response Flow

Fine-tune how your AI Agent communicates by testing different tones and conversational styles. Ensure it aligns with your brand and provides a consistent user experience.

Identify & Improve Weak Spots

Analyze call responses to detect areas where your AI may need adjustments. Make refinements to improve clarity, accuracy, and engagement before launching live customer interactions.

User Guide
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Why Test Calls Matter for Your AI Agent

  • Ensure Professional & Natural Conversations – Test your AI’s voice and responses to create a seamless experience for callers.

  • Reduce Errors & Miscommunications – Identify and fix response inaccuracies before they impact real users.

  • Fine-Tune Call Flow & Engagement – Adjust the pacing, tone, and structure of conversations for a polished experience.

Dialog end
CATEGORIES
  • Introduction14
  • FeaturesGet Started 6
  • FeaturesChatbot 6
  • FeaturesConversations 5
  • FeaturesCustomer Support 4
  • FeaturesLive Chat 2
  • FeaturesPhone Agent 5
  • FeaturesVoice Agent 4
  • FeaturesForms 3
  • FeaturesActions 4
  • FeaturesTools 20
  • FeaturesIntegrations 7
  • FeaturesMultichannel Support 13
  • FeaturesEnterprise 3
  • FeaturesSecurity 4
AI Agents Features
Phone Agent
Phone agent
Learn More: Phone agent

Phone agent

Set up your AI Agent to answer phone calls. Use an extension, or purchase a designated phone number for customers to call directly for instant support. Customize the agent’s voice settings to create your desired customer service experience.

Get a phone number
Learn More: Get a phone number

Get a phone number

Get a dedicated business number for your AI Agent and provide a seamless, professional experience.

Test your phone agent
Learn More: Test your phone agent

Test your phone agent

Test your AI Agent’s voice and responses with Jotform’s Test Call feature.

Customize your agent’s voice
Learn More: Customize your agent’s voice

Customize your agent’s voice

Create the perfect voice for your AI Agent by customizing the accent, tone, and more for a personalized and engaging user experience.

On-call file uploads via SMS
Learn More: On-call file uploads via SMS

On-call file uploads via SMS

Your AI Agent is equipped to capture every piece of information, even when a file upload is needed during a phone call.

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