SJ

Request for Warranty Service on Recent Repair

Inbox

JD

John Doe<john.doe@example.com>

to me

Dear Lorelei,

I recently had my refrigerator repaired under warranty, but it seems the issue has resurfaced. The initial repair was done on March 5th, and it was working fine until last week. Could you please advise on the next steps to have this resolved under the warranty terms?

Thank you for your assistance.

Sincerely,
John Doe

SJ

john.doe@example.comDraft

Dear John,

Thank you for reaching out regarding your refrigerator issue. I understand how inconvenient this must be. Please provide the repair reference number so I can check the warranty details and arrange for a follow-up service. We aim to resolve this swiftly for you.

Looking forward to your response.

Sincerely,
Sarah Johnson