AJ

Need Assistance with Payment Receipt Upload

Inbox

JS

Jordan Smith<jordan.smith@example.com>

to me

Hi Makayla,

I recently tried uploading a payment receipt for my last transaction, but I'm not sure if it went through correctly. Could you please check if it was received on your end? Also, if there are any issues, could you guide me on how to resolve them?

Best regards,
Jordan Smith

AJ

jordan.smith@example.comDraft

Hi Jordan,

Thank you for reaching out. I have checked our system, and it seems that your payment receipt was not uploaded successfully. Please ensure that the file is in the correct format and try uploading it again. If you encounter any issues, feel free to let me know, and I will be happy to assist further.

Sincerely,
Alex Johnson