Dear Amalia,
I hope this message finds you well. I am organizing a birthday party and am interested in renting some equipment from your company. Could you please provide more details about the rental agreement, specifically regarding the cancellation policy and any deposit requirements?
Thank you for your assistance.
Sincerely,
John Doe
john.doe@example.com
Dear John,
Thank you for reaching out with your inquiry. Our party rental agreement includes a flexible cancellation policy, allowing cancellations up to 48 hours before the event for a full refund. We do require a deposit of 20% to secure your booking. Please let me know if you need further assistance or wish to proceed with the booking.
Sincerely,
Emily Smith