JS

Refund Request Follow-Up

Inbox

AJ

Alex Johnson<alex.johnson@example.com>

to me

Dear Indigo,

I am writing to follow up on the refund request I submitted last week for order #123456. I haven't received any confirmation or updates regarding the status of my refund. Could you please let me know when I can expect the refund to be processed?

Thank you for your assistance.

Sincerely,
Alex Johnson

JS

alex.johnson@example.comDraft

Dear Alex,

Thank you for reaching out regarding your refund request for order #123456. I apologize for the delay. I have checked the status and can confirm that your refund is being processed and should be completed within the next 3-5 business days.

If you have any further questions, please feel free to contact me.

Sincerely,
Jordan Smith