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At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

Popular Articles

Recent Questions

6 VIEWS

1 REPLIES

Does the client have to fill out a form multiple times?

Asked by SteppCommercial Updated 2 minutes ago
46 VIEWS

13 REPLIES

I have a fully customised form and would like to add a new page to it

Asked by swindells Updated 8 minutes ago
8 VIEWS

1 REPLIES

I have downloaded my submissions as Excel but the data remains encrypted

Asked by gmooers Updated 11 minutes ago
11 VIEWS

3 REPLIES

I am only getting a few fields when the form is submitted

Asked by mbard005 Updated 15 minutes ago
8 VIEWS

2 REPLIES

I do not have the option to download all uploads.

Asked by spsscca Updated 17 minutes ago
7 VIEWS

4 REPLIES

can no longer view encrypted forms

Asked by jacob ritter Updated 21 minutes ago
6 VIEWS

1 REPLIES

Is it possible to add icons next to or in place of text in selections?

Asked by travisr843 Updated 22 minutes ago
41 VIEWS

10 REPLIES

Are conditional answers possible?

Asked by deckerspence Updated 26 minutes ago
7 VIEWS

1 REPLIES

I deleted all the submissions but it still gives me the "over quota" message

Asked by MikeKaras Updated 29 minutes ago
6 VIEWS

1 REPLIES

What pricing level am I on?

Asked by Sophie_G Updated 31 minutes ago
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