At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
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Recent Questions
We are aware of the issue Submissions not being displaying in the account. Our team is looking into it and will be fixed asap. Thank you for your patience.
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8 views1 repliesI would like to keep all the data within one spreadsheet but on different sheets within that spreadsheet Asked by garyandbeth - Updated 1 minute ago
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4 views1 repliesWhen will you allow https (ssl) with Custom Domains? Asked by bandwango - Updated 3 minutes ago
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12 views1 repliesImport Feature - Buggy creates duplicate submissions Asked by DatatelCommunications - Updated 15 minutes ago
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6 views1 repliesWhy I'm receiving error message when adding a widget to the form? Asked by marilynbanfield - Updated 50 minutes ago
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3 views1 repliesHow do I get rid of the completion bar - it gets int he way when the form is being completed? Asked by ReginaWebber - Updated 56 minutes ago
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43 views4 repliesNew form layout: One of the question is not being displayed. Asked by Mike - Updated 1 hour ago
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5 views1 repliesCan I change my username? Asked by jdebias1 - Updated 1 hour ago
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7 views1 repliesUnable to search & filter submissions from your form's submission page. Asked by OneStart - Updated 2 hours ago
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12 views3 repliesUsing the Event Registration Form, how do I get a map that reflects the correct location? Asked by EllisAMC - Updated 2 hours ago
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9 views1 repliesPCI :: Error during transaction The merchant login ID or password is invalid or the account is inactive. Please go back and fix this Asked by utcice - Updated 3 hours ago
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