At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
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Search our library of answered support questions, or submit your own.
4 views1 repliesIs it possible to have one (multiple choice) question option linking the participant to a question further into the form? Asked by YFU - Updated 3 minutes ago
2 views0 repliesRadio Button: the user can not add an option to field Asked by Helen - Updated 5 minutes ago
31 views7 repliesHow to make one checkbox required and other two not required? Asked by xe7en - Updated 23 minutes ago
42 views11 repliesThe payment method does not show on the form, why is that? Asked by talnavarro - Updated 34 minutes ago
4 views1 repliesForm Translations: Unable to translate or add input text on a lot of fields in the "Form Warnings" section Asked by eganet2 - Updated 49 minutes ago
10 views1 repliesWhy word count is not working properly when text is copied from Word? Asked by KAOSPILOT - Updated 1 hour ago
27 views1 repliesDo Signup Forms Collect Emails And Create Double Opt-in? Asked by Sebastian Ottow - Updated 1 hour ago
9 views0 repliesV4 : Form freeze and can not move between tabs Asked by Rose - Updated 2 hours ago
21 views5 repliesIs the mysqldump.jotform.io app working? Asked by rotero - Updated 2 hours ago
6 views1 repliesI have a working auto-pop up with delay on my site. Asked by Sophie - Updated 2 hours ago
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