What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You are referring to the account associated to the email you use on this thread (firstname.lastname@example.org) with username vipwireless716. It seems that the reset password email was not properly sent. I have sent another reset password email on your account's email address - email@example.com. Please check if you have now received the reset email instructions on your email address.
Do let us know if the issue still persists.