- SDEAsked on November 29, 2016 at 07:43 PM
Submission email not received. Please advise.
- JotForm SupportliyamAnswered on November 29, 2016 at 11:31 PM
I checked your email address and it seems that your mail server started blocking emails from us due to the error:Reason(s) : smtp; 550-This message contains a virus or other harmful
I have now removed your email address from the bounce list so you should start receiving email alerts once again. But I would recommend to please contact your email service provider and check with them the status if JotForm emails are still being blocked by them.
If you have questions, please let us know.