What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to modify and delete the Infinite List widget from the form builder page?

    Asked by swedishgg on November 29, 2016 at 08:16 PM

    I added the infinite list widget - was okay at first but now I can not modify the settings for the widget or delete the widget. I also can no longer browse the widget list

    Page URL:
    https://www.jotform.com//?formID=63136572928160#

    infinite list list widget infinite list widget infinite modify delete
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    JotForm Support

    Answered by Mike_G on November 30, 2016 at 01:25 AM

    Apologies for any inconvenience. Can you help us identify the issue by giving us more information, please?

    Are you not seeing the options on the top-right corner of the widget when you click it in the form builder page? I suggest you try to click the widget if your mouse pointer already shows the "four-headed arrow" when you hover through the field in the builder page.

    I hope this helps. If, in any case, I have misunderstood your concern, please feel free to contact us again anytime. Thank you.

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    Answered by swedishgg on December 01, 2016 at 07:44 AM
    That's the problem. Those options don't appear. And I can't delete the boxes.
    Sent from my iPhone
    ...
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    JotForm Support

    Answered by candy on December 01, 2016 at 08:46 AM

    Hello,

    I have checked your form on your side and also tested on my side in order to understand the issue.

    I have understood that the close or edit options of the infinite list widget do not appear when clicking on the middle of the widget. However, if you click on the corners of the widget closer to the options, they appear as the following screen below:

    Please try like this.

    Also, I have forwarded this issue to our software development team in order to check if there is a bug.

    Thanks.