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    Can I use Jotform for email and texting auto responding?

    Asked by Dan  on November 29, 2016 at 09:43 PM

    Can I use Jotform to incorporate email and texting auto responding from a single submission form?  Maybe tie in with twilio or another service for texting?

    What I am hoping to do is have a single optin form that the person inputs their name, email and cell phone.  Then a series of emails and texts can be pre-formatted to send out on a schedule.  Can Jotform do this for me?

    Thank you

     

    JotForm and email use
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    JotForm Support

    Answered by seth on November 30, 2016 at 02:20 AM

    Hello,

    There are two ways that you can setup delayed auto-response emails. First as you said you can use twilio or MailChimp to do this or you can set-up your auto-response emails to be sent at a later time.

    Let me show how to do it on JotForm on a basic contact form:

    First open your auto-response email settings:

    Then click Advanced tab, there is a field that you can set the auto-response email activation time:

    i hope this answer helps. Please contact us again for your further queries.

    Regards.

     

     

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    Answered by Dan  on November 30, 2016 at 06:44 AM
    Sorry, this doesn't answer my original question. I wasn't asking about delayed auto response emails only. I need both email and texting abilities.
    What I am hoping to do is have a single optin form that the person inputs their name, email and cell phone. Then a series of emails AND texts can be pre-formatted to send out on a schedule.
    Can I use Jotform to do this?
    ________________________________
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    JotForm Support

    Answered by seth on November 30, 2016 at 08:13 AM

    Hello,

    Sorry for misunderstanding. Unfortunately, JotForm does not support texting.

    But, that's possible if your mobile network provider allows it. Simply find your SMS email gateway on the following list: http://en.wikipedia.org/wiki/List_of_SMS_gateways

    Then, make users construct their email addresses using the following format.

    You can find email formats on the link provided above.

    Ex: number@service_provider.com 

    Replacing the number with your mobile number. Example for T Mobile:

    Format: 10-digit cell phone number @ t-mobile.net 

    Example: 3335551111@t-mobile.net 

    After this, simply set this email as your form auto-response email recipient. 

     

    Also you need to create your auto-response email as plain text. You can do this by opening source editor in email text editing options and deleting HTML codes and creating an email with just plain text. 

    I hope this will work your way. If you have further queries please contact us again.

    Cheers.

     

    PS: There is a Webhook solution for that but I don't think it could be adjusted to work for auto-responses. However, it is a good way to use as notification:

    https://www.jotform.com/help/248-Webhook-PHP-Script-Examples