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  • Profile Image

    Conditoin set to show/hide a field base on a selection from another field is not working

    Asked by ExpertiseEvents on November 30, 2016 at 12:24 AM

    I am trying to set conditional formatting so that if one ticks that they want a full page ad that the full page ad quantity box appears. The conditions seem right if is equal to and show but it still shows both the full page and half page

    Am i doing something wrong?

    Page URL:
    https://form.jotform.co/63287862431865

    Screenshot
    condition show hide show field hide field conditional logic action rules
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    JotForm Support

    Answered by Mike_G on November 30, 2016 at 04:21 AM

    I suggest you delete the condition shown below in your form.

    Here's how you can do that:

    Then, update the following condition.

    and delete the following "actions" in that condition.

    Save the condition and don't forget to save your form also.

    I hope this helps solve the issue you're having with your form. If you have other questions regarding this, please feel free to contact us again anytime.

    Thank you.