Conditoin set to show/hide a field base on a selection from another field is not working

  • ExpertiseEvents
    Asked on November 30, 2016 at 12:24 AM

    I am trying to set conditional formatting so that if one ticks that they want a full page ad that the full page ad quantity box appears. The conditions seem right if is equal to and show but it still shows both the full page and half page

    Am i doing something wrong?

    Jotform Thread 1000372 Screenshot
  • Mike_G JotForm Support
    Replied on November 30, 2016 at 4:21 AM

    I suggest you delete the condition shown below in your form.

    Conditoin set to show/hide a field base on a selection from another field is not working Image 1 Screenshot 50

    Here's how you can do that:

    Conditoin set to show/hide a field base on a selection from another field is not working Image 2 Screenshot 61

    Then, update the following condition.

    Conditoin set to show/hide a field base on a selection from another field is not working Image 3 Screenshot 72

    and delete the following "actions" in that condition.

    Conditoin set to show/hide a field base on a selection from another field is not working Image 4 Screenshot 83

    Save the condition and don't forget to save your form also.

    I hope this helps solve the issue you're having with your form. If you have other questions regarding this, please feel free to contact us again anytime.

    Thank you.