Download PDF: Missing placeholder

  • Profile Image
    yonggh89
    Asked on November 30, 2016 at 03:44 AM

    Hi there,

    The pdf form i downloaded doesn't look similar to what I've created. The hint example in placeholder is not showing up when i download the pdf form. 

    Hope to hear from you soon.

    Thanks!

    Regards,

    Gabby

  • Profile Image
    emily
    Answered on November 30, 2016 at 06:19 AM

    Hi Gabby,

    Thank you for contacting us.

    Unfortunately, JotForm does not have such feature available. 

    When you download your form in PDF format, you are not able to see the hint message. However, as a solution to your problem, you can provide the hint as a sub label to the text. It will be shown when you download the form as PDF.

    1. Click on Settings of your Text Area field and select Edit Properties.

    2. Edit the Sub Label. 

     

    Our developers were notified about this feature request.   

    Thank you.