What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Need to close account

    Asked by wgfmperf on November 30, 2016 at 05:13 AM


    Thanks to Stripe shutting us down, we no longer need an account with you, I'd like to cancel it please.


    Thank You

  • Profile Image
    JotForm Support

    Answered by owen on November 30, 2016 at 06:28 AM


    You have cancelled your current Bronze subscription but it actually has 11 days remaining until the period end. Would you like your account to be deleted immediately or would you like to wait until 12/11/2016?

    Please let us know about your preference on this one and we can take an action accordingly. 

    Thank you for contacting us.