- alessandrobacciAsked on November 30, 2016 at 05:23 AM
improvvisamente i moduli presenti nel mio sito non mi inviano più nessuna mail di notifica, per esempio il modulo contattami.
come posso fare, grazie
- JotForm SupportcandyAnswered on November 30, 2016 at 06:30 AM
As I have checked your account, your email address firstname.lastname@example.org was in our bounce list as you can see the screenshot below:
That was the reason you did not receive submissions into your email address email@example.com. I have removed your email address from our bounce list. So that, you are able to receive emails normally now.
Moreover, you can check if your email is in our bounce list or not at the following link: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Also, please check related guide for more detailed information: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
Please check, if you need more assistance do not hesitate to contact us.