What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    from not opening on some browsers

    Asked by epirie on November 30, 2016 at 06:18 AM

    This is the second email about this problem, the original advice of using chrome or mozilla appeared to work but chrome seems to be a problem now.  i must say i am disappointed that the link doesn't work on some browsers particularly as they are such mainstream browsers.

     

    what can i do to fix this, it is causing problems that i really need to fix if i am going to continue to use jot form, which i want to. 

    some browsers not opening problem doesn't work email
  • Profile Image
    JotForm Support

    Answered by liyam on November 30, 2016 at 07:23 AM

    Hello,

    I've been trying to search for the other thread which recommended the use of Chrome but I'm having difficulty searching for it. Can you provide us a link to that thread or would you be able to share with us information for us to be refreshed on the matter?

    We'll look forward to your response.

    Thanks.

  • Profile Image

    Answered by epirie on November 30, 2016 at 07:34 AM

    how do i get a link?  all i have is the email which is a noreply link 

  • Profile Image

    Answered by epirie on November 30, 2016 at 07:44 AM
    I’m not sure how to do that, I will forward the original reply, I thought maybe the number at the bottom of the email I sent a snip of might be some sort of reference.
    Head of Health and Safety
    University of the Arts London
    020 75146103
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on November 30, 2016 at 08:16 AM

    Sorry, I was assuming that you were actually referring to posting a question via forum since you have mentioned that this question here is a 2nd email already. 

    Anyhow, can you copy and paste the question here with all the information on the actual link where the form is embedded?

    Thanks.