from not opening on some browsers

This is the second email about this problem, the original advice of using chrome or mozilla appeared to work but chrome seems to be a problem now.  i must say i am disappointed that the link doesn't work on some browsers particularly as they are such mainstream browsers.

 

what can i do to fix this, it is causing problems that i really need to fix if i am going to continue to use jot form, which i want to. 

Hello,

I've been trying to search for the other thread which recommended the use of Chrome but I'm having difficulty searching for it. Can you provide us a link to that thread or would you be able to share with us information for us to be refreshed on the matter?

We'll look forward to your response.

Thanks.

how do i get a link?  all i have is the email which is a noreply link 

I’m not sure how to do that, I will forward the original reply, I thought maybe the number at the bottom of the email I sent a snip of might be some sort of reference.
Head of Health and Safety
University of the Arts London
020 75146103
...

Sorry, I was assuming that you were actually referring to posting a question via forum since you have mentioned that this question here is a 2nd email already. 

Anyhow, can you copy and paste the question here with all the information on the actual link where the form is embedded?

Thanks.