What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to resend failed submissions?

    Asked by MFIRES on November 30, 2016 at 09:22 AM

    We have been having problems on our end receiving form submissions via email from Jotform. I have that fixed now as I'm using a gmail account instead. Is there a way to have the contents of my form Inbox (submissions) emailed to me.

    inbox email form inbox Submissions JotForm failed resend
  • Profile Image
    JotForm Support

    Answered by Nik_C on November 30, 2016 at 10:52 AM

    I'm assuming that you're referring to submissions that failed to email to you? You can edit them and resubmit so it will reach your email.

    To do that, please follow:

    1. Select the form which submissions you want to resend and click Submissions:

    2. Select the submission and click Edit:

    3. The filled form will open and you can simply submit it again:

    I understand it's not the most elegant way, but I'm afraid that it's the only one.

    If you have further questions please let us know.

    Thank you!