How to resend failed submissions?

  • Profile Image
    MFIRES
    Asked on November 30, 2016 at 09:22 AM

    We have been having problems on our end receiving form submissions via email from Jotform. I have that fixed now as I'm using a gmail account instead. Is there a way to have the contents of my form Inbox (submissions) emailed to me.

  • Profile Image
    Nik_C
    Answered on November 30, 2016 at 10:52 AM

    I'm assuming that you're referring to submissions that failed to email to you? You can edit them and resubmit so it will reach your email.

    To do that, please follow:

    1. Select the form which submissions you want to resend and click Submissions:

    2. Select the submission and click Edit:

    3. The filled form will open and you can simply submit it again:

    I understand it's not the most elegant way, but I'm afraid that it's the only one.

    If you have further questions please let us know.

    Thank you!