What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Olá. Utilizava a versão free para até 500 forms. Porém, como excedi a capacidade, contratei o pacote extra. Mesmo assim, o sistema ameaça cancela

    Asked by smsmodem on November 30, 2016 at 01:59 PM
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    JotForm Support

    Answered by EltonCris on November 30, 2016 at 05:36 PM


    As of checking, you have exceeded the SSL submissions limit allocated for the month.

    We know that you are currently on the storage plan, but this plan has the same monthly submissions limit as the free plan. The only thing that differs is the submissions storage. With storage plan, you can store unlimited submissions in your account but the same monthly submissions limit applies as the free plan.

    The following are the storage plan limits:

    Submissions: 100 submissions per month

    SSL Submissions: 100 submissions per month

    Payment Submissions: 10 (ten) submissions per month

    Submissions Storage: Unlimited

    To reinstate your account, please upgrade to a higher plan for a higher submissions limit. https://www.jotform.com/pricing

    However, if you don't wish to upgrade, you will have to wait until your submissions counter resets to zero. For all users, the submissions counter resets every first day of the following month. E.g. December 01, 2016.

    If you have further questions, let us know.