- mightyengineAsked on November 30, 2016 at 02:20 PM
I have payment of a membership fee required in my form through PayPal, where clicking "submit" at the bottom of my form takes the user to the PayPal interface. Payment processes fine, but the user's form submission is not processed or delivered to my integrated Google Sheet or email system unless the user clicks "return to merchant" after their PayPal transaction goes through. How can I ensure that the user's form submission is processed the second their payment goes through?Page URL:
- JotForm SupportKiranAnswered on November 30, 2016 at 06:03 PM
Unfortunately, this is not possible since this is being controlled by PayPal. It is required to click on the link in order to return to the form to complete the transaction. The post transactions will be processed once the form is redirected from the PayPal window.
Hope this information helps!