What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I would like to downgrade back to a Free account

    Asked by kpiersimoni on November 30, 2016 at 02:37 PM


    I'm just downgrading my account because I do not need the extra features at this time


    Thank you,

    Kira Piersimoni

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    JotForm Support

    Answered by david on November 30, 2016 at 06:15 PM

    I checked your account and your subscription has already been cancelled.  You will no longer be billed and your account will be downgraded back to a Free account on December 1st.