New jotform says over quota

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    Asked on November 30, 2016 at 02:48 PM

    Hi I had a message this morning that said my jotform was over quota.  I went in and deleted it and created a new form to use for a new activity but it also tells me it is over quota (even though no data has been entered).  I had deleted the old jotform.

    I don't know why I continue to get this message.  Any help you could provide would be appreciated.  

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    Answered on November 30, 2016 at 06:52 PM

    Your account "spulte" is fine, but the account where the form was created is indeed over quota, the username is "cmohamed" it has already reached the submissions limit. 

    What I would suggest you is to upgrade your account to the next plan that allows you to get more submissions.


    You could aso complete the tasks on the get more section of your account, this way you will get more submissions for free and permanently: