New jotform says over quota

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    spulte
    Asked on November 30, 2016 at 02:48 PM

    Hi I had a message this morning that said my jotform was over quota.  I went in and deleted it and created a new form to use for a new activity but it also tells me it is over quota (even though no data has been entered).  I had deleted the old jotform.

    I don't know why I continue to get this message.  Any help you could provide would be appreciated.  

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    Kevin_G
    Answered on November 30, 2016 at 06:52 PM

    Your account "spulte" is fine, but the account where the form was created is indeed over quota, the username is "cmohamed" it has already reached the submissions limit. 

    What I would suggest you is to upgrade your account to the next plan that allows you to get more submissions.

    How-to-Upgrade-My-Account

    You could aso complete the tasks on the get more section of your account, this way you will get more submissions for free and permanently: https://www.jotform.com/myaccount/getMore