I'm confused. Is free acct for 100 submissions, or 10 payments?

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    Asked on November 30, 2016 at 03:41 PM

    I'm confused. Is a free acct good for 100 submissions, or 10 payments? Isn't each submission a payment, and would not 100 submissions be 100 payments? How could I ever have 100 submissions if only 10 payments are allowed?

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    Answered on November 30, 2016 at 08:09 PM

    It would probably be easier if we show an example. Suppose I am a JotForm user with 3 forms:

    A. One (1) form that asks for payments processed through Paypal

    B. Two (2) forms just for registration and booking

    If I get 35 submissions for B above and 0 payments for A, then I'd have:

    0 Payments

    35 Submissions

    If I got 10 payments for A above and 78 submissions for B, then I'd have:

    10 Payments (overlimit)

    78 Submissions

    To sum it up, the 100 Submissions / 10 Payments limits per month apply to your entire account. If by any chance you only created 1 form, and it's a Form that accepts payments, then that's the only time each submission will be considered as a payment too.

    Related page: https://www.jotform.com/pricing

    In case you need further explanation don't hesitate to ask.

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    Answered on November 30, 2016 at 09:03 PM

    Thank you. Dwolla sent me here ostensibly to use a JotForm as a replacement for the Dwolla hub page, which is only used for payments. That's why I was thinking each form was only for a payment.

    So far, the fit seems quite poor. I cannot discern a way to create a payment form that can do either/both a one-time payment and a recurring payment, and while the Dwolla hub page was free and had unlimited in usage, the price is steep here unless we abide by a stifling limit of only 10 payments per month.

    Thanks for explaining. I appreciate it.