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    Can I create a free text field on the PayPal wizard?

    Asked by floydpr on November 30, 2016 at 04:23 PM

    I am using a Paypal widget in my form and right now they can choose from multiple products that have a set price. But what if they want to donate a unique amount that is not one of the products? Also, what if someone wants to pay for an item they won in an auction? All those amounts are different, so it would need to be a blank field where they fill in the price. Is that possible to do with the Paypal widget?


    here is the form I am referring to that I wanted to add a "fill in the blank" option to: https://form.jotform.com/62364346642962

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    JotForm Support

    Answered by Chriistian on November 30, 2016 at 09:44 PM

    Unfortunately you cannot have a User Defined Amount field while also having a Products field in the paypal integration. You can only setup either products or custom amount, but not both.

    A possible workaround would be to use the regular checkbox and textbox fields as the product selection, and in conjunction with a Form Calculation widget, pass the calculated value to a User Defined Amount paypal field. Please follow the steps below:

    1. Add a checkbox field to your form and insert your products as the options

    2. Click the gear icon on the top right of the checkbox to pen the wizard, then select the Surveying tab

    3. Insert the prices of each product as calculation values in each line

    4. Then add a textbox that will serve as the free text field for custom amounts

    5. Now add a Form Calculation Widget that will calculate the total from the My Products checkbox and the Custom amount textbox. Here's a guide to help you set it up: How to Perform Calculation in the Form?

    6. Finally, all we need is to pass the Total Amount calculated into the Paypal integration's User Defined Amount field. Please follow this guide to learn How to Pass a Calculation to a Payment Field

    You can check out this demo form to see it in action: https://form.jotform.com/63348604859972 You can also clone it to your account to see my setup.

    Please let us know if you need further assistance.

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    Answered by floydpr on December 01, 2016 at 02:44 PM
    That works great!
    Thank you for all your help!
    Mark Hannah
    Intranet Content Specialist
    Public Relations
    706.509.3253 phone | 770.905.9172 cell
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