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inboundrealestateAsked on November 30, 2016 at 6:15 PM
Hello,
I'm using JotForm in conjunction with Dwolla as Dwolla instructed to accommodate for the upcoming change they're making. I followed the directions provided by JotForm and the Dwolla page is getting cut off halfway down the page. The first page is fine where I make the fields to enter payments but when you click continue, only half of the next page shows up.
I have tried everything I can think of to make this work and this is extremely time sensitive as Dwolla won't function without it after 12/7. We haven't made this form live to our website yet since it's not functioning properly so I can't send a URL for you to see what I'm looking at.
I would be more than happy to discuss this over the phone as I think that would be exponentially easier than trying to describe this problem in writing.
Please contact me as soon as possible to resolve this problem.
Thank you,
Katie Muh
617-827-7519/kathleen@inboundre.com
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jonathanReplied on November 30, 2016 at 10:32 PM
Hi Katie,
Can you please share to us the URL of your website where we can test the actual form https://www.jotform.us/form/63194427155155 used.
I tried looking for it on this URL http://inboundre.com/ but I could not find it.
I also suggest you try first re-embedding the form on your website using its iframe publish code instead.
User guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
See if using the iframe publish code resolves the issue already.
Let us know if issue remains.
Thanks.