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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to make a selection from a radio button field in the form pass to Stripe after successful submission?

    Asked by akp on November 30, 2016 at 06:59 PM

    I included a list of all titles available for subscription on the form. I used Checkbox and made it a required field. I really do need to match the user with a title. While I can see what plan the user subscribed to in Stripe, I do not know what title they are interested in Stripe, even though I made this a requirement on the form.

    I see that Customer X subscribed to the Yearly subscription plan, but I do not know which title Customer X subscribe to (or ticked)?

    Is there a way to identity that without creating a different a separate subscription for each title?

    For example, I want to use one form to handle subscriptions for ALL titles with the customer being able to select a title of their choice. Can this be done?

    I just saw the information for the title is included in the email that was sent when a new subscription is received. This is a notification from JotForm. From the email, I  can see what the customer subscribed to.

    I still do not see in Stripe what title the customer subscribed to. Does that information get passed to Stripe? Is there a way to find that information in Stripe?

    It would be easier if that information can be accessed by Stripe especially when one is not in email.

    Any assistance will be greatly appreciated.

    radio button field pass data stripe payment field Stripe Integration Payment wizard
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    JotForm Support

    Answered by Mike_G on November 30, 2016 at 07:58 PM

    To my understanding, you would like to include the selection from the field shown in the image below to data submitted to your Stripe account, is that correct?

    Unfortunately, there is no option that lets you pass selection or data from another field to your Stripe account. What I can suggest is for you to create a monthly, semi-annual, and yearly subscription for each of the options in the "Select One" field in your Stripe Payment field. Then, you can just eliminate the "Select One" field in your form.

    Let us know if you need any further assistance. Thank you.