- PrincesscapadesAsked on November 30, 2016 at 08:43 PM
I was trying to downgrade to the free service but it gave me an error. Literally it just said "Error canceling service" and lead me here.
I no longer need the plan I am on, how can I downgrade?
- JotForm SupportowenAnswered on December 01, 2016 at 01:46 AM
I have now cancelled your current subscription. I have also refunded the unused time on your current subscription.
Thank you for contacting us.