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PrincesscapadesAsked on November 30, 2016 at 8:43 PM
Hi there!
I was trying to downgrade to the free service but it gave me an error. Literally it just said "Error canceling service" and lead me here.
I no longer need the plan I am on, how can I downgrade?
Thanks!
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omerorkun JotForm Data ScientistReplied on December 1, 2016 at 1:46 AM
Hi,
I have now cancelled your current subscription. I have also refunded the unused time on your current subscription.
Thank you for contacting us.