Background on form

  • Allaboutmefit
    Asked on December 1, 2016 at 4:18 AM

    My form looks great on my website apart from little thing... The background of the form is too big meaning it stretches the length of the page... How can I stop this from happening?

     

    Andy

  • Chriistian Jotform Support
    Replied on December 1, 2016 at 5:05 AM

    Hi,

    I checked your site (www.allaboutmefitness.co.uk/chat ) that you have provided and the form embedded on it but I can't see the issue on background that you are referring to. Here is what I see on your site:

    Background on form Image 1 Screenshot 20

     

    If you have other concerns or need further assistance, do get us back.
    Regards.

  • Allaboutmefit
    Replied on December 1, 2016 at 5:45 AM
    Attached is what I get
    ...
  • candy
    Replied on December 1, 2016 at 5:52 AM

    Hello,

    We could not receive the screenshot that you have sent us in order to help you. Please send the screenshot as the following steps:

    1. Login JotForm and click on this link: https://www.jotform.com/answers/1001494

    2. Scroll down and click on the following button:

    Background on form Image 1 Screenshot 20

    3. Upload your screenshot.

    We are waiting for your response in order to assist better.

    Thanks in advance.

  • Allaboutmefit
    Replied on December 1, 2016 at 6:16 AM

    Background on form Image 1 Screenshot 20

     

  • candy
    Replied on December 1, 2016 at 6:35 AM

    Hello,

    I have checked your website http://allaboutmefitness.co.uk/chat/ again, I have seen that you have embedded your form by using wordpress plugin on your website as the following screenshot:

    Background on form Image 1 Screenshot 30

    However, you have set the iFrame size as 1080x1000. It affects the form. I recommend you changing the size or you can re-embed your form using iFrame as the following screenshot:

    Background on form Image 2 Screenshot 41

     

    Please check. If you need further assistance, let us know.

    Thanks.