What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Background on form

    Asked by Allaboutmefit on December 01, 2016 at 04:18 AM

    My form looks great on my website apart from little thing... The background of the form is too big meaning it stretches the length of the page... How can I stop this from happening?

     

    Andy

    Page URL:
    www.allaboutmefitness.co.uk/chat

    length stop how how can i
  • Profile Image
    JotForm Support

    Answered by Chriistian on December 01, 2016 at 05:05 AM

    Hi,

    I checked your site (www.allaboutmefitness.co.uk/chat ) that you have provided and the form embedded on it but I can't see the issue on background that you are referring to. Here is what I see on your site:

     

    If you have other concerns or need further assistance, do get us back.
    Regards.

  • Profile Image

    Answered by Allaboutmefit on December 01, 2016 at 05:45 AM
    Attached is what I get
    ...
  • Profile Image
    JotForm Support

    Answered by candy on December 01, 2016 at 05:52 AM

    Hello,

    We could not receive the screenshot that you have sent us in order to help you. Please send the screenshot as the following steps:

    1. Login JotForm and click on this link: https://www.jotform.com/answers/1001494

    2. Scroll down and click on the following button:

    3. Upload your screenshot.

    We are waiting for your response in order to assist better.

    Thanks in advance.

  • Profile Image

    Answered by Allaboutmefit on December 01, 2016 at 06:16 AM

     

  • Profile Image
    JotForm Support

    Answered by candy on December 01, 2016 at 06:35 AM

    Hello,

    I have checked your website http://allaboutmefitness.co.uk/chat/ again, I have seen that you have embedded your form by using wordpress plugin on your website as the following screenshot:

    However, you have set the iFrame size as 1080x1000. It affects the form. I recommend you changing the size or you can re-embed your form using iFrame as the following screenshot:

     

    Please check. If you need further assistance, let us know.

    Thanks.