I am having issue with "Get Price From" field

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    Asked on December 01, 2016 at 05:17 AM

    I'm having the same issue that there is no entry in the "Get Price From" field - only "None (Manual)".

    How did you solve that?

    Maybe I'm just blind.. but I don't get that field there.

    This is a re-post of a comment on How to Pass a Calculation to a Payment Field

  • Profile Image
    Answered on December 01, 2016 at 05:33 AM


    Could you please explain your question further in order to get help?

    Also, please check our following example form: https://form.jotform.com/60752973459973


  • Profile Image
    Answered on December 01, 2016 at 05:42 AM

    Also, I have checked your forms and I have seen that you collect user's credit card information via textboxes in your forms named "Spendedformular" and "Mitgliedsantrag"

    This situation is forbidden according to our terms of use. So that, I have removed the following fields from your forms:

    You are allowed to receive donations only with payment fields.

    Please, be avoid this kind of suspicious activities in your account not to be suspended.

    Thanks in advance.

  • Profile Image
    Answered on January 02, 2017 at 08:52 AM



    Thanks for the information! I did not know that.

    Unfortunately my account has been suspended directly after your message. So I'm not able to change the forms in order to remove the fields and insert a valid payment field. Also the forms do not load on my website anymore.

    Could you please reactivate my account?


    Thank you & regards!

  • Profile Image
    Answered on January 02, 2017 at 09:27 AM

    Hello again,

    I re-activated your account as I had already deleted the forbidden fields from your forms.

    For your information.

  • Profile Image
    Answered on February 22, 2017 at 08:58 AM

    now that you guys sorted the forbidden fields, what about his original question?

    how does "get price from" populate?

    I want to add a tiered membership option, and would like the paypal tag to pull the price from whichever option they select

  • Profile Image
    Answered on February 22, 2017 at 12:31 PM


    I created a new thread for you, please refer to this link: https://www.jotform.com/answers/1073175.

    Thank you.