- BorisAnswered on December 01, 2016 at 05:19 AM
I have checked your email address in our system, and it looks like your email address considered our emails to you as spam. This is the exact error message that Yahoo.com provided us with when we tried delivering emails to your address:
Complain about message from AmazonSES
AmazonSES is one of the services we use for sending our emails, and it looks like our emails were simply being marked as spam and rejected as such. This caused your address to end up on our bounce list.
I have now removed your email from our bounce list, and I would also recommend that you add email@example.com and firstname.lastname@example.org addresses to your contacts list in Yahoo, so that Yahoo knows that these are addresses from where you expect to receive emails and should not be flagged as spam so easily.
Please let us know whether you need any further assistance.
- DavidCorke83Answered on December 01, 2016 at 12:32 PM
This still doesn't seem to have solved the problem
- JotForm SupportdavidAnswered on December 01, 2016 at 01:33 PM
I checked our logs and the most recent notification for your form does look to have sent successfully. Check your spam/junkmail folder to ensure it was not filtered there. If it was, please mark it as "Not Spam" and further email should be sent to your regular inbox.