How can I solve bounced email problem?

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    Luciano7
    Asked on December 01, 2016 at 05:58 AM

    Pelo que vemos o problema persiste e ninguém resolve.

    Alguém tem alguma alternativa de formulário pra sugerir?

    Jotforma já era!!!



    This is a re-post of a comment on How to Prevent Email Bouncing Related Issues

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    olivia
    Answered on December 01, 2016 at 06:17 AM

    Hi,

    I have checked your email address and I found an account associated with this email.

    I have also checked your email address whether it is bouncing or not. Your email was bouncing by our system and I removed it from our bounce list. Now, you can receive your email notifications etc.

    On the other hand, there may be different reasons of email bouncing issues. After you or we remove your email address from the bounce list, it can be bounced again. However, the  most effective way to prevent email bouncing is to use your own SMTP.

    In addition, please have a look at guides below to prevent email bouncing and check your email addresses are bouncing or not.

    How-to-Setup-SMTP-for-a-Form

    How-to-Remove-Your-Email-Address-from-Bounce-List

    How-to-Prevent-Email-Bouncing-Related-Issues

    If it is not your issue, please provide more details about your issue.

    Thank you.