What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrade my account to bronze plan

    Asked by sergsv05 on December 01, 2016 at 06:42 AM

    Hello! It refers You to the login sergsv05. I ask You again to enter payment for bronze which I asked you to return. And please before you write off the money from the card to inform me a few days that I could present the card for payment which is convenient for me.

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    JotForm Support

    Answered by candy on December 01, 2016 at 06:58 AM


    I have checked your account and I have seen that your double payments have already refunded to your account as you can see the screenshot below:

    So that, you have a FREE plan now. If you want to upgrade your account to BRONZE plan, you can go to the pricing page and upgrade your plan again.