My form still shows as disabled

  • SuwanneeExtension
    Asked on December 1, 2016 at 7:39 AM

    My form Texting Program sign up will not display. It shows as disabled. I have clicked enable on the preferences tab.

  • Helen
    Replied on December 1, 2016 at 8:13 AM

    Thank you for contacting us.

    I have checked your forms and this form has contained "Credit Card Number", "Expiration Date" field at Trash. As you can see below screenshot:

    My form still shows as disabled Image 1 Screenshot 20

    You can not directly get personal sensitive information such as password, credit card details. Because it violates our terms of use. If you insist on collecting any of these information, your account will be suspended again. 

    I restored this form and removed these fields. Your forms are enabled now.

    Please let us know, if you need further assistance.